Managed Technology

This is the foundation for good and reliable support.  Our Managed Technology services provide a consistent technology experience for your business.

Multi-Channel Support

Getting good help is easy with Yes Tech.  Contact us by phone, email, web, chat, text message or face-to-face.  We’re always happy to hear from you, no matter how difficult the problem is.   We’re IT guys that actually answer the phone!

Documentation

Starting from day one, we continuously build a database of technology items used by your business.   Assets and inventory, networks, websites, domains, emails, vendor accounts, and on and on.. the list can be endless.  That’s why we document these things so it’s not in someone’s head.  Everything is documented and you get a report of what happened every month.

Network Security

Increase employee productivity and prevent security threats for your entire office by implementing our network security systems.  You’ll have complete control over what type of content is accessible to employees, as well as blocking security threats on your network.

Backup and Recovery

We will provide the backup and recovery systems for your servers, workstations, email, websites, and any other system that you depend on to do business.  We want your data to be safe and easy to recover in the event of a disaster, which is especially important in our hurricane-prone environment.

Consulting

We want to make sure you are making the right technology decisions for your business.  You don’t have to figure this out by yourself!  Let us sit with you during meetings with vendors or to discuss new initiatives that involve technology.   We live in this world every day.  We will be your guide to good technology implementation.

EXTRAS
If you want it, chances are we've got it already.

You won’t need to look far for these additional services that businesses rely on.  These are just some of the extra services that we can facilitate for your organization.

A capable phone system is essential for a growing business. Fully-featured VoIP solutions from Yes Tech keep you in touch with your customers wherever you are.  Integration abilities, extensive reporting, tight controls– it’s all here.

Building a good online presence is essential for businesses in the modern age.  We have years of successful work experience in the web development and eCommerce field.  We’d love to handle this for you.

Microsoft Office 365 enables users to access documents from anywhere across multiple devices. Need to do some work from home? Microsoft Office 365 will do the job as long as you have an internet connection. At the office, at home, or on the move, Microsoft Office 365 offers world-class collaboration anywhere, at anytime.

CRM allows your business to manage interactions with your current and future customers. It’s a powerful way to organize, automate, and synchronize sales, marketing, customer service, and technical support with your customers.  Stop using Outlook for everything!

A whopping 25% of employees are using the same password for all logins. What if that password is available on the dark web? A massive amount of passwords are compromised due to data breaches and used by the bad guys for attacks. Are any hacked passwords in use within your organization?

Your employees are frequently exposed to sophisticated social engineering attacks. It is time for a comprehensive approach to effectively manage this problem, managed by people with a technical background.